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Best Practices Code

Best Practices Code

Best Practices Code

Customer Protection Policy - Unauthorised Electronic Banking Transactions  
     
Customer Rights Policy  
     
Citizen Charter  
     
Compensation Policy  
     
Ombudsman Scheme - 2006  
     
Ombudsman Contact Details   pdf
     
Policy on Bank Deposits  
     
Policy on Collection of Cheques  
     
Policy on Collection of Dues and Repossession of Security  
     
Policy on Customer Grievances Redressal  
     
Code of Bank's Commitment to Micro and Small Enterprises - August 2015  
     
Code of Bank's Commitment to Customers January 2018  
     
MSME Policy  
 
 
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